Effective Date: 04/08/2025

Welcome to Joanna AI, a service provided by Vanbach, LLC (“Company,” “we,” “us,” or “our”). By accessing or using Joanna AI, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the service.

1. Overview

Joanna AI is an AI-powered assistant that facilitates meaningful conversations and preserves memories through WhatsApp. By using Joanna AI, you consent to these Terms and our Privacy Policy.

2. Eligibility

You must be at least 16 years old to use Joanna AI. By accessing or using Joanna AI, you confirm that you meet this age requirement.

3. Use of the Service

You are responsible for the content you share with Joanna AI. You may not use Joanna AI for unlawful, abusive, or malicious purposes. You agree not to interfere with the operation of Joanna AI.

4. Data Privacy and Security

At Joanna AI, we prioritize your privacy and the security of your personal data. All conversations and shared media are end-to-end encrypted between the user and Joanna AI. For further details, please refer to our Privacy Policy.

5. User Content and Ownership

You retain ownership of the content you provide to Joanna AI. By using Joanna AI, you grant us a limited license to process and store your content to provide the service.

6. Limitations of Liability

Joanna AI is an AI-powered service and may not always provide accurate or perfect responses. We are not liable for any loss or damages arising from your use of Joanna AI. The service is provided “as is” without warranties of any kind.

7. Termination

We reserve the right to suspend or terminate your access if you violate these Terms.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of Joanna AI after changes constitute acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict of law principles. Users outside the United States may have additional rights under their local laws, including GDPR protections for EU residents and other applicable international regulations.

10. Contact Information

For any questions, please contact us at help.joanna.ai@gmail.com.