Effective Date: 04/08/2025

1. Introduction

At Joanna AI, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy outlines our data practices when you use our services.

2. Information We Collect

Joanna AI collects and processes the following types of information:

Personal Information: Phone numbers, messages, voice notes, photos, and videos shared with Joanna AI.
Usage Data: Interaction logs, timestamps, device information, and metadata.
Automatically Collected Data: Technical logs and app usage data for service improvement.

3. How We Use Your Data

We collect and process your information to:

Facilitate and enhance Joanna AI's conversational and memoir-generating capabilities.
Store and organize shared memories into an interactive memoir.
Improve AI accuracy and user experience.
Comply with legal obligations and prevent misuse.

4. Use of Third-Party AI Models

To provide AI-generated responses, Joanna AI processes some user input using third-party AI models, including OpenAI's ChatGPT and Anthropic's Claude. These providers may temporarily process or analyze user inputs to generate responses. Joanna AI does not control how these third-party AI providers handle data beyond processing it for AI responses.

For more information, please review:

5. Data Sharing and Security

All messages between users and Joanna AI are end-to-end encrypted, meaning they can only be decrypted at the sender's and recipient's endpoints. We do not sell or share personal data with third parties for marketing purposes. Data is stored securely and is only accessible through user-controlled settings.

6. User Rights and Choices

Users have the right to:

Access, modify, or delete their stored data through their secure dashboard.
Request data deletion at any time by contacting us.
Opt out of certain AI-generated features where applicable.

7. Data Retention

User data is retained as long as necessary to provide Joanna AI services. Users may request permanent deletion of their account and associated data.

8. Compliance With Laws

We comply with relevant data protection laws, including:

COPPA (Children's Online Privacy Protection Act - U.S.)
GDPR (General Data Protection Regulation - EU)
CCPA (California Consumer Privacy Act - U.S.)

9. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes.

10. Contact Information

For privacy-related inquiries, please contact us at help.joanna.ai@gmail.com.